In 2004 we needed a solution for Computer-Assited-Telephone-Interviews, that handles conditional branching of questionnaires. Our goal was complete recompilation of the call agents interface depending on course of conversation. We neither wanted to verify each and every record (really painstaking work), nor completely rely on cleverness of call agents.
Something of this kind didn't exist. So we programmed our own object-oriented database, providing this skill. Due to Co-operations with testing organisations we had the chance to develop a more powerful Framework for efficient working with guidelines and questionnaires.
|2004||:||Development of database structure and algorithms to process CATI - questionnaires.|
|2007||:||Implementation of user roles and personal assignment of checklists for workshop testing.|
|2012||:||Development of scoring and evaluations based on questionnaires and introduction of content layer.|
|2019||:||auditBus SAAS available.|
|approx. 50.000||Audits, inspections and revisions in various sectors e.g. automotive, education, engineering, gastronomy, nutrition and sports.|
|approx. 200||Different standards in guidelines and questionnaires.|
|> 900||Users carrying out audits.|